Orders are processed within 1-2 business days. You'll receive an email confirmation with tracking details as soon as your order ships.
Standard delivery takes 3-7 business days depending on your location. Expedited shipping options are available at checkout for faster delivery.
Shipping costs are calculated at checkout based on your delivery address and order weight. Orders over GH₵100 qualify for free standard shipping.
We currently ship to select international destinations. Delivery times and customs fees vary by country and are the responsibility of the customer.
Items can be returned within 14 days of delivery for a refund or exchange, provided they are unworn, unwashed, and in their original packaging with tags attached.
Final sale items, gift cards, and intimate apparel cannot be returned or exchanged unless faulty.
Contact us with your order number and reason for return. We'll send you instructions and a return address. Customers are responsible for return shipping costs unless the item is faulty or incorrect.
Once we receive and inspect your return, we'll notify you of the approval status. Approved refunds are issued to your original payment method within 5-10 business days.
If you haven't received a refund after 10 business days, check with your bank or card provider first, as processing times vary. If you still have concerns, contact us and we'll look into it.
Need a different size or colour? Let us know when you start your return and we'll prioritize shipping the replacement once your original item is received.
Questions about a shipment or return? Get in touch with us and we'll help you sort it out.